We've gathered answers to some of the most common questions about our services, process, and what you can expect when working with Don't Panek HVACR.
Most residential service calls are completed within 1-3 hours depending on the type of repair, maintenance, or installation. We always communicate our schedule clearly so you know what to expect.
You don't need to be home the entire time, but we recommend being available at the start to provide access, review the issue, and discuss any preferences or questions.
We accept cash, checks, third-party payment systems, and major credit cards. Payment is typically due upon completion unless otherwise agreed upon in writing.
We prioritize emergency calls and will respond as quickly as possible. Scheduling depends on technician availability, but we communicate clearly and keep you updated throughout the process.
Yes! We offer seasonal maintenance plans to keep your HVAC system running efficiently year-round. Ask us about setting up a routine service schedule.
We service central heating and cooling systems, ductless mini-splits, furnaces, air conditioners, and refrigeration units. Each system receives professional care from our certified technicians.
Absolutely! We provide expert guidance based on your space, energy needs, and budget. We'll help you select the system that delivers comfort, efficiency, and reliability.
With proper maintenance, most HVAC systems last 12-20 years depending on usage, type, and care. Regular service helps maximize lifespan and performance.
Yes — we perform a thorough inspection to identify issues and ensure components are clean, safe, and ready for repairs or maintenance.
We use certified, environmentally responsible refrigerants and cleaning products that are safe for your home and family. All work follows industry safety standards.